What Is Sandy Tolen's Role on Our Team?

 Sandy Tolen, a loan processor on our team, is here today to give you a look at what she does with us. This is her introduction

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Meet Sandy Tolen, a loan processor on our team. Sandy has worked with us for just over a year and a half, but has been in the mortgage industry for more than 15 years. As a loan processor, Sandy reviews documents provided by the borrowers to ensure that they meet underwriting guidelines. She also works directly with the underwriters throughout the process to help loans be approved.

Sandy says that the most rewarding part of her job is helping people get into homes.

Sandy notes, also, that it is a common misconception that all loans are the same. In her role, she encounters and handles a variety different circumstances. The most rewarding part about her work on our team, though, is being able to get people into homes. This is what she says is her favorite part of her job. If you have any other questions or would like more information, feel free to give us a call or send us an email, we look forward to hearing from you soon.

Meet Another Important Member of Our Team

 Nadia Lokhnauth has been with us for about two years now. Here’s why she is such an important member of our team.

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Today we are excited to introduce you to another important member of our team at Success Mortgage Partners, Inc. Nadia Lokhnauth has been with us for about two years now as a junior loan processor. She has recently started placing all the orders for our appraisals while still processing loans, herself. She puts all the documents together and makes sure it gets sent to our underwriters for loan approval. When the loan initially comes back from underwriting, she also works with the title company in getting certain documents recovered and back to underwriting for final approval.

The mortgage process isn’t as stressful as you think.

One thing that Nadia wants people to know is that the mortgage process isn’t as stressful as you think. There are so many options and different programs available to borrowers, you’ll be just fine as long as you have the right lender helping you through the process. If you have any questions for us, don’t hesitate to reach out and give us a call or send us an email. Any time. We look forward to hearing from you soon.

From Application to Close: How Justin Guides You Through the Lending Process

 Today one of our loan partners, Justin Tolen, will go over a little bit more about the loan process and share a little bit about himself.

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Last time, we talked to Crystal about the application process. Today, our loan partner Justin Tolen is here to explain how he helps you get to the closing table. Justin has been with Success Mortgage Partners for a little over a year, but he has worked in the mortgage industry for about 12. Before joining us, Justin was a program manager at another large mortgage company. Justin guides buyers and agents from the point of application, to underwriting, to the closing table. He helps gather any necessary documentation along the way so that the process goes as smoothly as possible for all parties involved. Justin also helps translate any confusing mortgage jargon that could otherwise leave clients feeling lost.

Throughout the process, over 20 people will work on your loan.

“What I enjoy most about being a mortgage partner is being able to call people and tell them they are clear to close,” says Justin. “Who doesn’t like new things, and what’s better than a new house?” One thing people tend not to think about when it comes to mortgages is the number of people behind the scenes who work on their loans. Throughout the entire process, there are over 20 people who may touch an individual loan. These people will check and recheck everything to help you get into your house as quickly as possible. “I’d like to add that you will not see me at the closing table. They don’t let me out very often,” Justin jokes.
If you have any other questions for Justin about the loan process, just give us a call or send us an email. We would be happy to help you!